We take data protection seriously



The protection of your privacy when we process your personal data is an important concern for us. When you visit our website, our web servers automatically store the IP of your Internet service provider, the website from which you visit us, the pages which you visit when you are on our website, as well as the date and duration of the visit. This information is essential for the technical transmission of the web pages and for secure server operation. No personalised evaluation of this data is carried out.

If you send us data via the contact form, this data is stored on our servers as part of the data back-up process. Your data will be used by us only to process your request. Your data will also be dealt with in the strictest of confidence. There is no disclosure to third parties.



Party responsible:

Motus Online Service GmbH

Kumpfmühler Str. 30

93051 Regensburg

Deutschland

Tel.: +49 (0)941-942794-27

E-Mail: info@motus-os.com



Personal data



Personal data is data about your person. This includes your name, address and email address. You do not have to disclose any personal data in order to be able to visit our Internet site. In some cases, we need your name and address as well as further information in order to be able to offer you the requested service.

The same applies if we supply you with information material on request or if we answer your enquiries. In these cases, we will always point this out to you. Furthermore, we store only the data that you have sent to us either automatically or voluntarily.

If you use one of our services, we generally only collect the data that is necessary for us to be able to provide you with our service. We may ask you for further information, although this is only on a voluntary basis. Whenever we process personal data, we do so in order to be able to provide you with our service or to pursue our commercial objectives.



Automatically stored non-personal data



When you visit our Internet pages, we store certain information for administrative and technical reasons. These are: type and version of the browser used, date and time of access, as well as the IP address.

This data is anonymised and used only for statistical purposes or to improve our Internet and online services.
This anonymised data is then stored on secure systems - separately from personal data - and cannot be matched to any specific individuals. This means that your personal data is protected at all times.


Server Log Files


The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information is:

• Date and time of the request

• Name of the requested file

• Page from which the file was requested

• Access status (file transferred, file not found, etc.)

• Web browser and operating system used

• Full IP address of the requesting computer

• Quantity of data transferred

This data is not merged with other data sources. The processing is carried out in accordance with Art. 6 para. 1(f) of the General Data Protection Regulation (GDPR) on the basis of our legitimate interest in improving the stability and functionality of our website.
For reasons of technical security, in particular in order to defend against attempted attacks on our web server, this data is stored by us for a short period. It is not possible for us to draw conclusions about individuals on the basis of this data. After seven days at the latest, the data is anonymised by shortening the IP address at the domain level, so that it is no longer possible to establish a connection to the individual user. In anonymised form, the data is also processed for statistical purposes; no comparison with other data stocks or a transfer to third parties, including extracts, is carried out. Only in conjunction with our server statistics, which we publish every two years in our Activity Report, is the number of page views made public.



Customer account



For each customer who registers accordingly, we set up password-protected direct access to their stored inventory data (customer account) stored by us. Here you can view data about your completed, open and recently sent orders and manage your address data, bank details and the newsletter. You undertake to treat the personal access data confidentially and not to make it accessible to any unauthorised third parties. We cannot accept any liability for the misuse of passwords unless we are responsible for the misuse.
With the "stay logged in" function we would like to make your visit to our website as pleasant as possible. This function allows you to use our services without having to log in again each time. For security reasons, however, you will be asked to enter your password again if, for example, your personal data is to be changed or you would like to place an order. We recommend that you do not use this function if the computer is used by several users. Please note that the "remain logged in" function is not available if you use a setting that automatically deletes stored cookies after each session.



Cookies



When you visit our Internet pages, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an Internet server to your browser and stored on its hard drive. Only the Internet protocol address is saved during this process – but no personal data. This information, which is stored in the cookies, enables us to recognise you automatically the next time you visit our website, thereby making it easier for you to use our website.

You can of course also visit our Internet pages without accepting cookies. If you do not want your computer to be recognised upon your next visit, you can also refuse the use of cookies by changing the settings in your browser to "Reject cookies". You can find out how to do this in the operating instructions of your browser. However, if you reject the use of cookies, there may be restrictions on the use of some areas of our Internet pages.
The legal basis for the use of cookies is the legitimate interest in accordance with Art. 6 para. 1(f) of the General Data Protection Regulation (GDPR).



Use of OpenX



Our website contains tracking technology of OpenX Technologies Inc. ("OpenX" address for data protection questions: OpenX Technologies, Inc., Attention: Legal Department, 888 East Walnut Street, 2nd Fl, 91101 Pasadena/CA, United States). This may include cookies. A cookie is a small text file that is stored on your computer as soon as you visit a website. If you visit the website again, the cookie indicates that it is a repeat visit. The cookie contains only a unique, automatically generated sequence of letters/numbers. The cookie does not contain any personal information. Cookies of a certain website/domain can only be read by pages of the same website/domain. A cookie is therefore not able to identify you on third-party websites. OpenX collects and stores usage data in pseudonymous profiles for the purposes of web analysis and/or in order to enable interest-based advertising. You can object to this data collection and storage at any time with future effect by setting an opt-out cookie on your device. The opt-out link can be found here: https://www.openx.com/legal/interest-based-advertising/. Further information on data processing by OpenX can be found in the OpenX Data Privacy Statement (https://openx.com/legal/privacy-policy/). If you do not want us to recognize your computer, please adjust the settings of your Internet browser so that it deletes cookies from your computer hard disk, blocks all cookies or warns you before a cookie is stored. Please note that the ability to use our range of services may be limited without allowing cookies. For more information on this, please refer to the operating instructions of your Internet browser.



Newsletter


For the dispatch of the newsletter we use the so-called double opt-in procedure, i.e. we will only send you a newsletter by e-mail if you have expressly confirmed to us beforehand that we should activate the newsletter service. We will then send you a notification email and ask you to confirm that you wish to receive our newsletter by clicking on a link contained in this email. When you register for our newsletter, we store your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses your e-mail address to register you to receive the newsletter without your knowledge or authorisation. If you do not wish to receive any more newsletters from us at a later date, you can cancel this at any time without incurring any costs other than the forwarding costs according to the basic tariffs.



GA Audience:



Our website uses GA Audience, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereafter: GA Audience). Among other things, GA Audience uses cookies that are stored on your computer as well as on other mobile devices (e.g. smartphones, tablets etc.) to enable an analysis of the use of the corresponding devices. Some of the data is analysed across various devices. Google Audience is then provided with access to the cookies created in conjunction with the use of Google Adwords and Google Analytics. In conjunction with such use, data such as - in particular - the IP address and activities of users may be transmitted to and stored on a Google Inc. server. Google Inc. may transfer this information to third parties, provided that this is required by the law or where such data is processed by third parties. You can prevent the collection and forwarding of personal data (in particular your IP address) and the processing of this data by deactivating the execution of Java-Script in your browser or by installing a tool such as 'NoScript'.
You can also prevent Google from collecting the data generated by the Google cookie relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following Link. Further information on data protection when using GA Audience can be found at: Link abrufen



Google Analytics with anonymisation function


We use Google Analytics, a web analysis service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter "Google". Google Analytics uses "cookies", which are text files placed on your computer, to enable the website to analyse how users use the website.

The information generated by these cookies, such as the time, place and frequency of your visit to the website, including your IP address, is transmitted to Google in the USA and stored there.

We use Google Analytics on our website with the addition "_gat._anonymizeIp". In this case your IP address will already be shortened by Google within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area and therefore made anonymous.

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for us and providing other services relating to website usage and internet usage. Google may also transfer this information to third parties where this is required by law or where such third parties process the data on Google's behalf.

Google will not, according to its own statements, under any circumstances associate your IP address with other Google data. You may prevent the use of cookies by selecting a corresponding setting in your browser; however, please note that if you do this, you may not be able to use the full functionality of our website.

Google also offers a deactivation add-on for the most popular browsers, which gives you more control over what information Google collects about the websites you visit. The add-on informs Google Analytics' JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics.
However, the deactivation add-on for browsers of Google Analytics does not prevent information from being transmitted to us or to other web analytics services that we may use. For more information on installing the browser add-on, please click on the link below.

If you visit our site via a mobile device (smartphone or tablet), you must click this link instead to prevent tracking by Google Analytics within this website in the future. This is also possible as an alternative to the browser add-on above. Clicking the link sets an opt-out cookie in your browser that is only valid for this browser and this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.

If you have agreed that Google may link your web and app browsing history to your Google Account and use information from your Google Account to personalise advertisements, Google will use your data together with Google Analytics data to create lists of target groups for cross-device remarketing. For this purpose, Google Analytics first collects your Google-authenticated ID on our site, which is linked to your Google Account (i.e. personally identifiable information). Google Analytics will then temporarily link your ID to your Google Analytics data in order to optimise our target groups.

If you do not agree to this, you can turn it off by making corresponding settings in the My Account section of your Google Account.



AdServer


This website uses the open source system Revive AdServer. This is a service for the administration of advertisements. The Revive AdServer uses so-called cookies, i.e. text files, which are stored on your computer and by means of which an analysis of the use of this website is made possible. Non-personal data is stored in the cookie. The cookie, the text file, is automatically exchanged between the web server and your web browser. The storage period of the cookie on your computer is one year. Revive AdServerr also uses tracking pixels. As a result, information about visitor traffic is recorded and analysed by the system. The data generated by cookies and tracking pixels about the use of this website and the delivery of advertising formats is transferred to a program, a so-called AdServer with the “Revive AdServer Software” and stored there.
This information can be passed on to contractual partners. However, the data is not merged with your IP address. You can prevent the storage of cookies by selecting the appropriate settings of your browser software.




Google Doubleclick


Doubleclick by Google is a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Doubleclick by Google uses cookies to deliver advertisements which are relevant to you. Your browser is assigned a pseudonymous identification number (ID) to check which ads have been displayed in your browser and which ads have been accessed. The cookies do not contain any personal information. The use of DoubleClick cookies only allows Google and its partner websites to place ads based on previous visits on our or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the USA for analysis and stored there. Google complies with the data protection provisions of the Privacy Shield Agreement and is registered with the US Department of Commerce's Privacy Shield program. The transfer of data by Google to third parties is only carried out in accordance with legal regulations or within the scope of order data processing. Under no circumstances will Google associate your data with other data collected by Google.

By using our website, you agree to the processing of the data collected about you by Google and the aforementioned method of data processing, as well as the stated purpose. You may refuse the use of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this, you may not be able to use the full functionality of our website.
You can also prevent Google from collecting the data generated by the cookies relating to your use of the website and the processing of this data by Google by downloading and installing the browser plug-in available under the following Link under the item DoubleClick Deactivation Extension.
Alternatively, you can also disable the Doubleclick cookies with this Opt-Out.



Google Remarketing


This website uses the remarketing function of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). This function is used to present interest-related advertisements to website visitors within the Google advertising network. The technology enables us to automatically place target group-oriented advertising on our website after you have visited it. The advertisements are based on the products and services which you clicked on when you last visited our website. For this purpose, a so-called "cookie" is stored in the browser of the visitor to the website which makes it possible to recognise the visitor again when he or she visits websites that belong to the Google advertising network. Cookies are small text files that are stored in your browser when you visit our website. Google normally stores information such as your web request, the IP address, browser type, browser language, the date and time of your request. This information is used to assign the web browser to a specific computer. On the pages of the Google advertising network, advertisements that relate to content that the visitor has previously accessed on websites that use the Google remarketing function can then be presented to the visitor.
If you have consented underhttps://www.google.com/settings/u/0/ads/authenticated that your browser history may be linked to your Google account and information from your Google account may be used for the personalisation of advertisements, the remarketing function will also be used across different devices. Here, Google collects your Google ID and uses it for the purpose of cross-device identification.
According to Google’s own information, Google does not collect any personal data whatsoever during this process. However, if you do not want to use the remarketing function of Google, you can deactivate it by clicking here on OPT OUT.
You can also prevent the storage of the cookies by selecting the appropriate settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
Further information on how Google uses cookies can be found in the Data Protection Declaration of Google.



Google Googleadservices / Google AdWords Conversion Tracking


This website uses tools for "online marketing" of the firm Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This serves the purpose of recognising the fact that a visitor has come across our website via a Google advertisement. Google uses cookies that are stored on your computer and which allow an analysis of the use of the website to be carried out. The cookies for so-called "conversion tracking" are set when you click on an advertisement that has been placed by Google. These cookies are no longer valid after 30 days and are not used for personal identification. If you would like to prevent “conversion tracking”, you can adjust your browser so that cookies from the “googleadservices.com” domain are blocked. You can also exercise your right to opt out. If you would like to learn more about these methods or would like to know what options you have so that this information cannot be used by Google, please click here:
https://www.google.com/settings/u/0/ads/authenticated



Google reCaptcha


We use the reCAPTCHA service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Google) to protect your orders by means of an Internet form. The query serves to distinguish between whether the input is carried out by an individual or improperly by automated, machine processing. The query closes the transmission to Google of the IP address and, if necessary, any further data required by Google for the reCAPTCHA service. For this purpose, your entry is transmitted to Google and used there. By using reCAPTCHA, you declare your agreement that the recognition you provide will be incorporated into the digitisation of old works. However, if IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser in conjunction with the reCAPTCHA process will not be merged with other Google data. The alternative data protection provisions of the Google company apply to this data. More information about Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/.



Google Tag Manager


This website uses Google Tag Manager. The Tag Manager does not collect any personal data. The tool ensures the triggering of other tags which in turn may also collect data. Google Tag Manager does not access this data. If deactivation has been carried out at the domain or cookie level, this will continue to apply for all tracking tags which are implemented with the Google Tag Manager. Google's privacy policy (data protection information) regarding this tool can be found here: https://www.google.de/tagmanager/use-policy.html



Google Analytics with Anonymisation Function


On our website we use Google Analytics, which is a web analytics service provided by the firm Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland – hereafter referred to as "Google". Google Analytics uses so-called “cookies”, text files that are stored on your computer and thereby enable an analysis of your use of the website to be carried out.

The information generated by these cookies, such as the time, place and frequency of your visits to the website, including your IP address, is transmitted to Google in the USA and stored there.

We use Google Analytics on our website with the additional text "_ gat. _ anonymizeIp". In this case, Google will shorten your IP address within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area and anonymise it as a result.

Google will use this information to evaluate your use of our site, to compile reports on website activity for us and to provide other services associated with the website activity and internet use. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

According to its own information, Google will not associate your IP address with other Google data under any circumstances. You can prevent the installation of the cookies by selecting the appropriate settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent.

Furthermore, Google offers a deactivation add-on for the most common browsers, which gives you more control over which data Google collects about the websites you access. The add-on informs the JavaScript (ga.js) of Google Analytics that no information about the website visit should be transmitted to Google Analytics. However, the deactivation add-on for Google Analytics browsers does not prevent information from being transmitted to us or to other web analysis services that we may use. Further information on the installation of the browser add-on can be found via the following link: https://tools.google.com/dlpage/gaoptout?hl=de
When you visit our site via a terminal device (smartphone or tablet), you must instead click on this link in order to prevent tracking by Google Analytics within this website in the future. This is also possible as an alternative to the above browser add-on. By clicking the link, an opt-out cookie is set in your browser, which only applies to this browser and domain. If you delete the cookies in this browser, the opt-out cookie is also deleted, so that you will have to click the link again.

If you have agreed that your web and app browsing history can be linked by Google to your Google account and information from your Google account can be used to personalise advertisemenhts, Google will use your data together with Google Analytics data in order to create target group lists for cross-device remarketing. For this purpose, Google Analytics first records your Google-authenticated ID on our website, which is linked to your Google account (i.e. personal data). Google Analytics will then temporarily link your ID to your Google Analytics data in order to optimise our target groups.

If you do not agree to this, you can disable this by using appropriate settings in the “My Account” section of your Google account.




Security


We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation and unauthorised access. All of our employees and the service providers working for us are obliged to comply with the valid data protection laws.

Whenever we collect and process personal data, it is encrypted before being transmitted. This means that your data cannot be misused by third parties. Our security precautions are subject to a constant improvement process and our privacy policies are constantly being revised. Please make sure that you have the latest version.


YouTube in enhanced privacy mode


We use the provider YouTube to embed videos.
   The videos were embedded in the extended data protection mode.
   Like most websites, YouTube also uses cookies,
   to gather information about visitors to their website.
   YouTube uses this to capture video statistics, among other things.
   to prevent fraud and improve usability.
   It will also connect to the Google DoubleClick network.
   Starting the video could trigger further data processing.
   We have no influence on that.
   For more information about privacy on YouTube, see their
   Privacy policy under: http://www.youtube.com/t/privacy_at_youtube



Card Payment


In the area of card payment (credit cards) we work together with Concardis GmbH (Concardis), Helfmann Park 7, D-65760 Eschborn.

Further information on the data transmitted can be obtained from the following Link.




Facebook


Privacy Policy Facebook Forklift International


LinkedIn Conversion Tracking



We make use of conversion tracking components of the LinkedIn network on our page. LinkedIn is a service provided by the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA This enables relevant advertising which is based on your interests to be displayed. LinkedIn also provides us with aggregated and anonymous reports of advertising activities and information on how you interact with our website.

For details of LinkedIn's data collection practices and your rights and setting options, please see LinkedIn's data privacy policy. This can be found at http://www.linkedin.com/legal/privacy-policy

You may opt out of LinkedIn's analysis of your user behaviour and the display of interest-based recommendations by clicking on the “Reject on LinkedIn" field (for LinkedIn members) or “Opt out" (for other users) on the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.




Affected Rights



Please contact us at any time if you would like to know which personal data we store about you or if you would like to have it corrected or deleted. Furthermore, you have the right to restrict processing of the data (Art. 18 GDPR), a right of objection to such processing (Art. 21 GDPR) and the right to data transferability (Art. 20 GDPR).
In these cases, please contact us directly. In these cases, please contact us directly.


Changes to this privacy policy

We reserve the right to change our privacy policies if this becomes necessary due to new technologies. Please make sure that you have the latest version. If fundamental changes are carried out to this privacy policy, we announce these on our website.

All interested parties and visitors to our website can reach us concerning questions of data protection at the following address:



Herrn Christian Volkmer

Projekt 29 GmbH & Co. KG

Ostengasse 14

93047 Regensburg



Tel.: 0941 2986930

Fax: 0941 29869316

E-Mail: anfragen@projekt29.de

Internet: www.projekt29.de



If our Data Protection Officer is not able to answer your request to your satisfaction, you still have the right to submit a complaint to the data protection supervisory authority responsible for your federal state.