We take data protection seriously

The protection of your privacy when we process your personal data is an important concern for us. When you visit our website, our web servers automatically store the IP of your Internet service provider, the website from which you visit us, the pages which you visit when you are on our website, as well as the date and duration of the visit. This information is essential for the technical transmission of the web pages and for secure server operation. No personalised evaluation of this data is carried out.

If you send us data via the contact form, this data is stored on our servers as part of the data back-up process. Your data will be used by us only to process your request. Your data will also be dealt with in the strictest of confidence. There is no disclosure to third parties.

Party responsible:

Motus Online Service GmbH

Kumpfmühler Str. 30

93051 Regensburg


Tel.: +49 (0)941-942794-27

E-Mail: info@motus-os.com

Personal data

Personal data is data about your person. This includes your name, address and email address. You do not have to disclose any personal data in order to be able to visit our Internet site. In some cases, we need your name and address as well as further information in order to be able to offer you the requested service.

The same applies if we supply you with information material on request or if we answer your enquiries. In these cases, we will always point this out to you. Furthermore, we store only the data that you have sent to us either automatically or voluntarily.

If you use one of our services, we generally only collect the data that is necessary for us to be able to provide you with our service. We may ask you for further information, although this is only on a voluntary basis. Whenever we process personal data, we do so in order to be able to provide you with our service or to pursue our commercial objectives.

Automatically stored non-personal data

When you visit our Internet pages, we store certain information for administrative and technical reasons. These are: type and version of the browser used, date and time of access, as well as the IP address.

This data is anonymised and used only for statistical purposes or to improve our Internet and online services.
This anonymised data is then stored on secure systems - separately from personal data - and cannot be matched to any specific individuals. This means that your personal data is protected at all times.

Customer account

For each customer who registers accordingly, we set up password-protected direct access to their stored inventory data (customer account) stored by us. Here you can view data about your completed, open and recently sent orders and manage your address data, bank details and the newsletter. You undertake to treat the personal access data confidentially and not to make it accessible to any unauthorised third parties. We cannot accept any liability for the misuse of passwords unless we are responsible for the misuse.
With the "stay logged in" function we would like to make your visit to our website as pleasant as possible. This function allows you to use our services without having to log in again each time. For security reasons, however, you will be asked to enter your password again if, for example, your personal data is to be changed or you would like to place an order. We recommend that you do not use this function if the computer is used by several users. Please note that the "remain logged in" function is not available if you use a setting that automatically deletes stored cookies after each session.


When you visit our Internet pages, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an Internet server to your browser and stored on its hard drive. Only the Internet protocol address is saved during this process – but no personal data. This information, which is stored in the cookies, enables us to recognise you automatically the next time you visit our website, thereby making it easier for you to use our website.

You can of course also visit our Internet pages without accepting cookies. If you do not want your computer to be recognised upon your next visit, you can also refuse the use of cookies by changing the settings in your browser to "Reject cookies". You can find out how to do this in the operating instructions of your browser. However, if you reject the use of cookies, there may be restrictions on the use of some areas of our Internet pages.

Use of OpenX

Our website contains tracking technology of OpenX Technologies Inc. ("OpenX" address for data protection questions: OpenX Technologies, Inc., Attention: Legal Department, 888 East Walnut Street, 2nd Fl, 91101 Pasadena/CA, United States). This may include cookies. A cookie is a small text file that is stored on your computer as soon as you visit a website. If you visit the website again, the cookie indicates that it is a repeat visit. The cookie contains only a unique, automatically generated sequence of letters/numbers. The cookie does not contain any personal information. Cookies of a certain website/domain can only be read by pages of the same website/domain. A cookie is therefore not able to identify you on third-party websites. OpenX collects and stores usage data in pseudonymous profiles for the purposes of web analysis and/or in order to enable interest-based advertising. You can object to this data collection and storage at any time with future effect by setting an opt-out cookie on your device. The opt-out link can be found here: https://www.openx.com/legal/interest-based-advertising/. Further information on data processing by OpenX can be found in the OpenX Data Privacy Statement (https://openx.com/legal/privacy-policy/). If you do not want us to recognize your computer, please adjust the settings of your Internet browser so that it deletes cookies from your computer hard disk, blocks all cookies or warns you before a cookie is stored. Please note that the ability to use our range of services may be limited without allowing cookies. For more information on this, please refer to the operating instructions of your Internet browser.


For the dispatch of the newsletter we use the so-called double opt-in procedure, i.e. we will only send you a newsletter by e-mail if you have expressly confirmed to us beforehand that we should activate the newsletter service. We will then send you a notification email and ask you to confirm that you wish to receive our newsletter by clicking on a link contained in this email. When you register for our newsletter, we store your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses your e-mail address to register you to receive the newsletter without your knowledge or authorisation. If you do not wish to receive any more newsletters from us at a later date, you can cancel this at any time without incurring any costs other than the forwarding costs according to the basic tariffs.

GA Audience:

Our website uses GA Audience, a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereafter: GA Audience). Among other things, GA Audience uses cookies that are stored on your computer as well as on other mobile devices (e.g. smartphones, tablets etc.) to enable an analysis of the use of the corresponding devices. Some of the data is analysed across various devices. Google Audience is then provided with access to the cookies created in conjunction with the use of Google Adwords and Google Analytics. In conjunction with such use, data such as - in particular - the IP address and activities of users may be transmitted to and stored on a Google Inc. server. Google Inc. may transfer this information to third parties, provided that this is required by the law or where such data is processed by third parties. You can prevent the collection and forwarding of personal data (in particular your IP address) and the processing of this data by deactivating the execution of Java-Script in your browser or by installing a tool such as 'NoScript'.
You can also prevent Google from collecting the data generated by the Google cookie relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following Link. Further information on data protection when using GA Audience can be found at: Link abrufen

Google Analytics with anonymisation function

We use Google Analytics, a web analysis service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter "Google". Google Analytics uses "cookies", which are text files placed on your computer, to enable the website to analyse how users use the website.

The information generated by these cookies, such as the time, place and frequency of your visit to the website, including your IP address, is transmitted to Google in the USA and stored there.

We use Google Analytics on our website with the addition "_gat._anonymizeIp". In this case your IP address will already be shortened by Google within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area and therefore made anonymous.

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for us and providing other services relating to website usage and internet usage. Google may also transfer this information to third parties where this is required by law or where such third parties process the data on Google's behalf.

Google will not, according to its own statements, under any circumstances associate your IP address with other Google data. You may prevent the use of cookies by selecting a corresponding setting in your browser; however, please note that if you do this, you may not be able to use the full functionality of our website.

Google also offers a deactivation add-on for the most popular browsers, which gives you more control over what information Google collects about the websites you visit. The add-on informs Google Analytics' JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics.
However, the deactivation add-on for browsers of Google Analytics does not prevent information from being transmitted to us or to other web analytics services that we may use. For more information on installing the browser add-on, please click on the link below.

If you visit our site via a mobile device (smartphone or tablet), you must click this link instead to prevent tracking by Google Analytics within this website in the future. This is also possible as an alternative to the browser add-on above. Clicking the link sets an opt-out cookie in your browser that is only valid for this browser and this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.

If you have agreed that Google may link your web and app browsing history to your Google Account and use information from your Google Account to personalise advertisements, Google will use your data together with Google Analytics data to create lists of target groups for cross-device remarketing. For this purpose, Google Analytics first collects your Google-authenticated ID on our site, which is linked to your Google Account (i.e. personally identifiable information). Google Analytics will then temporarily link your ID to your Google Analytics data in order to optimise our target groups.

If you do not agree to this, you can turn it off by making corresponding settings in the My Account section of your Google Account.

Google Doubleclick

Doubleclick by Google is a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Doubleclick by Google uses cookies to deliver advertisements which are relevant to you. Your browser is assigned a pseudonymous identification number (ID) to check which ads have been displayed in your browser and which ads have been accessed. The cookies do not contain any personal information. The use of DoubleClick cookies only allows Google and its partner websites to place ads based on previous visits on our or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the USA for analysis and stored there. Google complies with the data protection provisions of the Privacy Shield Agreement and is registered with the US Department of Commerce's Privacy Shield program. The transfer of data by Google to third parties is only carried out in accordance with legal regulations or within the scope of order data processing. Under no circumstances will Google associate your data with other data collected by Google.

By using our website, you agree to the processing of the data collected about you by Google and the aforementioned method of data processing, as well as the stated purpose. You may refuse the use of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this, you may not be able to use the full functionality of our website.
You can also prevent Google from collecting the data generated by the cookies relating to your use of the website and the processing of this data by Google by downloading and installing the browser plug-in available under the following Link under the item DoubleClick Deactivation Extension.
Alternatively, you can also disable the Doubleclick cookies with this Opt-Out.

Google Remarketing

This website uses the remarketing function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). This function is used to present interest-based advertisements to website visitors within the Google advertising network. This technology enables us to automatically generate target group-oriented advertising after your visit to our website. The advertisements are based on the products and services which you clicked on during your last visit to our website. For this purpose, a so-called "cookie" is stored in the browser of the web page visitor, which makes it possible to recognise the visitor again if he or she accesses websites that belong to the advertising network of Google. Cookies are small text files that are stored in your browser when you visit our website. Google normally stores information such as your web request, IP address, browser type, browser language, date and time of your request. This information is used to assign the web browser to a specific computer. On the pages of the Google Advertising Network, the visitor can then be presented with advertisements that refer to content previously viewed by the visitor on websites that use Google's remarketing function.
If you have agreed at https://www.google.com/settings/u/0/ads/authenticated that Google may link your browser history to your Google Account and use information from your Google Account for the personalization of advertisements, the remarketing function also work across various devices. Here, Google collects your Google ID and uses it for the purposes of cross-device identification.
According to its own statements, Google does not collect any personal data whatsoever during this process. However, if you do not want Google's remarketing feature, you can disable it by clicking here on Opt-Out.
You can also prevent the saving of cookies by making the relevant setting in your browser software, but we must point out that in this case you may not be able to use all the functions of this website to their full extent.
More information on how Google uses cookies can be found in Google's Privacy Policy.
Thank you in advance
We are of course available to answer any queries that you may have.


We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation and unauthorised access. All of our employees and the service providers working for us are obliged to comply with the valid data protection laws.

Whenever we collect and process personal data, it is encrypted before being transmitted. This means that your data cannot be misused by third parties. Our security precautions are subject to a constant improvement process and our privacy policies are constantly being revised. Please make sure that you have the latest version.

YouTube in enhanced privacy mode

We use the provider YouTube to embed videos.
   The videos were embedded in the extended data protection mode.
   Like most websites, YouTube also uses cookies,
   to gather information about visitors to their website.
   YouTube uses this to capture video statistics, among other things.
   to prevent fraud and improve usability.
   It will also connect to the Google DoubleClick network.
   Starting the video could trigger further data processing.
   We have no influence on that.
   For more information about privacy on YouTube, see their
   Privacy policy under: http://www.youtube.com/t/privacy_at_youtube


We use products of Lead Inspector GmbH (www.leadinspector.de) for marketing and optimization purposes. These products collect and process your personal data and use it to create usage profiles under a pseudonym. These usage profiles are fully anonymized where possible and appropriate. We and Lead Inspector employ cookies and/or Web beacons (also known as tracking pixels) on this Website. We transfer the data we collect about you, which may also include personal data, to Lead Inspector or Lead Inspector gathers this data directly. Lead Inspector is entitled to use information that you leave behind by visiting our Websites to create anonymized usage profiles. The data collected shall not be used to personally identify visitors to this Website without the express permission of the party affected and shall not be merged with personal data about the bearer of the pseudonym. Any IP addresses recorded are anonymized immediately by deleting the last number block. Permission to collect and store data in the future may be revoked at any time. Exclude website tracking www.leadinspector.de/widerspruch

Card Payment

In the area of card payment (credit cards) we work together with Concardis GmbH (Concardis), Helfmann Park 7, D-65760 Eschborn.

Further information on the data transmitted can be obtained from the following Link.


Privacy Policy Facebook Forklift International

Affected Rights

Please contact us at any time if you would like to know which personal data we store about you or if you would like to have it corrected or deleted. Furthermore, you have the right to restrict processing of the data (Art. 18 GDPR), a right of objection to such processing (Art. 21 GDPR) and the right to data transferability (Art. 20 GDPR).
In these cases, please contact us directly. In these cases, please contact us directly.

Changes to this privacy policy

We reserve the right to change our privacy policies if this becomes necessary due to new technologies. Please make sure that you have the latest version. If fundamental changes are carried out to this privacy policy, we announce these on our website.

All interested parties and visitors to our website can reach us concerning questions of data protection at the following address:

Herrn Christian Volkmer

Projekt 29 GmbH & Co. KG

Ostengasse 14

93047 Regensburg

Tel.: 0941 2986930

Fax: 0941 29869316

E-Mail: anfragen@projekt29.de

Internet: www.projekt29.de

If our Data Protection Officer is not able to answer your request to your satisfaction, you still have the right to submit a complaint to the data protection supervisory authority responsible for your federal state.